Fountain Inn, Gloucester

The great shame about this pub is the staff. The landlady is incredibly rude. I have witnessed her on several occasions being very nasty to customers who have been politely complaining about the very overpriced and badly cooked food. Other staff are also rude to you even if you get the chance to be served because they are more interested in talking amongst themselves ( usually rubbishing their boss ) One of the staff who is either American or Canadian looks at you as though you've just committed murder when you ask for a drink. As I said, a real shame because this building itself and the courtyard are lovely but I won't be going back until there's a change of management.

21 Apr 2012 13:43