The Cross Keys, Harpenden

Sadly the Cross Keys is now a shadow of the pub it was under Mike and Viv. The new custodian is not interested in looking after the loyal customers who have been going there for 30+ years. The pub has lost its charm, customers are treated rudely, at times with disdain and are never listened to. Most importantly, despite advice to the contrary, the landlady has replaced the best-selling London Pride in order to attain higher margins and a Locale cask mark. The customers are voting with their feet to the advantage of the other hostelries in Harpenden.

It is a shame that the one traditional pub in Harpenden is now on the slippery slope, the decor is tired, and the customers dissatisfied, not a happy pub!

14 Mar 2011 22:40