The New Inn, Blagdon

Most weekends I go to restaurants or have pub dinners. Even when the food isn�t quite up together I never complain. Typically the pubs and restaurants round my area are fine.

This particular weekend I visited The New Inn Blagdon with my girlfriend, Walking into the pub it was half full with people, nice lighting and fairly warm welcome when greeted.

I was sat down next the fire place which wasn�t lit, (even though it was rather cold that evening) I felt cold and I wasn�t the only people saying the same thing.

They had a small main meal choice, with 5 or 7 specials which is understandable for a small pub. My girlfriend ordered steak, and I had the chicken, bacon and leek pie. The pie had a leather rubbery top, it wasn�t in a separate dish, just a measly small slice. The veg was over cooked and colourless leaving it with no taste. The pastry wasn�t prepared properly and it was soggy. Chicken�.well I found two bits and I triangle shaped bit of bacon. I wasn�t impressed and just simply picked at it. My girlfriend�s food was a Fatty lumpy steak that needed a chain saw to get through. She ordered it Medium which when served was a bit bloody for her taste. So I asked kindly for it to go back on the grill a little more, which they happily did for us. While we waited she looked at the stilton source she ordered, it was not fresh and gloopy. When the steak came back it was simply flashed on the grill, burned on the out side and still the same on the inside. She was hungry but she left it, (not the norm with her at all) I then took another look at my food and decided to leave it.

I then asked the waitress to take our food away as I was not impressed with it and no longer wanted to eat it. I said this very quietly to not raise any other customer�s eye brows within the pub. When I came to pay, the chief came out and said �what we have decided to do is charge you for your starter, drinks, and your pie, and we will deduct the steak� I said �I�m not happy with that� and said �I�m happy to pay for the starter and drinks as they were fine�. She laughed at me, and then argued with me saying that her food was fine and I just wasted it. She told my girlfriend she should have at least eaten her chips! How rude! My patients then dropped and I said I�m not paying for the meals as they were not expectable. She perused not to refund me my main meal and told me that her food was fine. She was rude, obnoxious, vulgar and loud, making an embarrassment to her self. My main meal was 8.50, in the end she charged me for our starter, drinks and charged me 5.75 because I ate my chicken from my pie! I gave up by this point as I could see that she thought her food was god�s gift. I felt robbed and left the pub with my girlfriend upset and hungry.

Before I did leave I left her with a question� �what is the first thing I�m going to talk about when I go back to my local pub? And �what�s the first thing I�m going to talk about with my friends and family� she said �your more that welcome� if only she dealt with the situation better I probably would not be writing this.

Want a good meal? Good service? Warm eating area?

DON�T GO TO THE NEW INN BLAGDON!

5 Oct 2009 11:08