The Belgian Monk, Norwich

I have just been recommended this pub by a friend, so rang it up to book a table, but I did not find either of the staff that I spoke to very friendly. Not a good start. I carried on to book a table as a surprise for hubby's birthday. The lady on the end of the phone then said there would be a booking fee of 5.00 per head and that she would send a contract out to me via a fax machine, which I would have to read and agree to the terms of, sign and then send back. I felt as if I was negotiating some important and serious life changing issue rather than arranging a pleasant evening out. What a performance. I can't really rate this pub as I have not been and turned them down. I really don't want to go to a beaurocratic crazy establishment for an evening out. i would not be able to relax, in case I am suddnely in breach of the contract I have signed!!

28 Nov 2006 17:20