The North Star, Hook

What is going on with this pub, i went in there a couple of weeks ago and got served by a lady, Her name was Rachel. What a very hard worker and seemed to be on the ball she was serving three customers at the same time. I went in there again recently and the relief manager Alex was doing nothing while i stood at the bar waiting to no avail the girl on the floor was really busy so could not serve. I asked if anyone was serving and he walked straight in to the kitchen leaving me standing there and sent a young lad out to serve five minutes later. I was so disgusted with the service that i will not return to the pub. I recommended this pub to my friends so therefore i feel very embarrassed.

27 Jul 2011 22:34