The Narrow Boat, Islington

Went here on Bank Holiday Monday with three friends, location is great but that unfortunately is as far as it goes. We ordered our food which took way too long and had to go back twice to ask for the cup of tea and olives that we ordered. 20 min later one meal came out,17 minutes later the other three came by which time the one we had was cold. Upon pointing this out the bar waitress said quote "what do you want me to do about it" After gathering that the bar waitress had made a mistake we were offered no apology, we decided to leave and asked to settle our tab - the person in charge offered no apology and charged us just for the drinks we had. Upon inspecting the bill we realised that the food order was incorrect anyway!!!!!!
I have never been treated so badly, this place has no grasp on customer service and for that reason I will not be recommending it to anyone.

29 Aug 2005 20:50