The Vale of the White Horse Inn, Minety

The vale looks like a great venue, outside and in, unfortunately its an absolute shambles. The manager, or owner possibly, is a complete nightmare, he is rude to staff, drinks beer while he is working and to top it sells cloudy, undrinkable beer. The day after visiting the premises, I felt like i was dropping a baby elephant in the lavvy. Even more upsetting, I never tried the food. Has CAMRA rated the beer? - I doubt it. When returning the beer to tell staff it is no good, they are told by the ruddy faced manager that they cannot exchange or refund as it is of good quality (I witnessed this)- Has the manager tasted the ale, doubt it! The staff are the best part of this establishment, it is ashame the management do not see this. I am actually quite experienced in the licenced trade and was appalled at the running of this venue - apparently a manager is coming in, hurrah for him, hope you can turn this god awful business around.

15 May 2009 19:43