The Failand Inn, Failand

Visited this pub with a group of friends at lunchtime. An otherwise pleasant time was spoiled at the end with the totally un-necessary rude and offensive manner of one member of staff. Could not believe the lack of customer care and negative attitude. Anything positive about the pub was overshadowed by this and I would not be induced to return. There are certainly better places around for the money and where you are more likely to receive better customer care. Can only assume the Failand Inn is not too bothered about the business.

18 Aug 2009 17:10